Privacy Policy

Last Updated: April 14, 2026

Hair Basics operates this store and website, including all related information, content, features, tools, products and services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Services.

Personal Information We Collect or Process

We collect personal information that identifies or can be linked to you, including:

Contact details (name, address, phone number, email)
Financial information (payment details, transaction data)
Account information (username, password, preferences)
Transaction data (purchases, cart, wishlist)
Communication details (messages, support queries)
Device information (IP address, browser, device type)
Usage data (how you interact with our website)

Personal Information Sources

Directly from you (when you create an account or place an order)
Automatically (cookies, browsing activity)
From service providers and partners

How We Use Your Personal Information

Provide Services: Process orders, payments, and deliveries
Marketing: Send promotional messages and offers
Security: Prevent fraud and protect accounts
Communication: Customer support and updates
Legal: Comply with applicable laws

How We Share Your Information

With service providers (payment, shipping, hosting)
With marketing partners
When required by law

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Children’s Privacy

Our services are not intended for children. We do not knowingly collect data from minors.

Security and Data Retention

We take reasonable steps to protect your data, but cannot guarantee complete security. Data is retained as necessary for services and legal compliance.

Your Rights

Access your personal data
Request correction or deletion
Opt out of marketing emails

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

📧 Email: support@hirazain.com
📍 Address: DHA Phase 5, Lahore, Pakistan